A Safer, Smarter Way to Support Victim-Survivors
TrustVault is a secure, all-in-one platform that helps victim-survivors safely engage with support services such as Independent Domestic Violence Advocates (IDVAs), charities, legal, health, and mental health professionals, while equipping practitioners to respond with care, compliance, and clarity. Designed with a victim-survivor first approach, it bridges the gap between individuals and the fragmented support system they need.
TrustVault Solution
TrustVault helps you deliver safer, joined-up support without the risk, fragmentation, or re-traumatisation of traditional communication methods.
It’s designed to give you the tools to engage ethically, protectively, and effectively – with full visibility and survivor consent. It brings everything, and everyone, into one safe, survivor-controlled ecosystem.
It is the only support and messaging hub that victim-survivors need.
All the support victim-survivors need in one place
Secure thread-based communication channels
Data and file upload and export for information capture
Easy integration to other industry platforms
Add team members and teams to specific threads
Creates a vault log of information, evidence and interactions
Without TrustVault
✘ Fragmented, risky communication
✘ Victim-survivors repeat their story
✘ Re-traumatisation is common
✘ Evidence is hard to collect
✘ Communication puts victims at risk
✘ Professionals lack visibility
✘ Low trust in services
With TrustVault
✓ One secure platform for all interaction
✓ Survivor controls what’s shared and with whom
✓ Trauma is reduced through ethical, survivor-led care
✓ Vaulted data is structured, searchable and exportable
✓ Messaging is encrypted, discreet, and safe
✓ See the full picture of the support journey
✓ Build trust and improve outcomes
TrustVault was co-created with victim-survivors, leading domestic abuse charities, ex-police officers, global technology and cybersecurity leaders, and legal advisors
TrustVault gives victim-survivors one place to communicate directly with authorised personnel.
Our aims are to:
Reduce domestic abuse through earlier intervention and increased awareness
Improve the overall mental health of victim-survivors
Reduce victim-survivor suicide rates
Support the government’s goal of reducing violence against women and girls (VAWG) by 50%
Increase Crown Prosecution Service (CPS) prosecution rates
Reduce police resources and costs needed to deal with domestic abuse cases
Help employers fulfil their duty of care in a simple and compliant way
Enquire about TrustVault
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