About Us
TrustVault was created to provide the first of its kind holistic solution to support the entire ecosystem surrounding domestic abuse with victim-survivors at the heart of everything we have built. Our business started as a result of a domestic abuse tragedy and through lived experience we realised that we could build something that would make a real difference to domestic abuse outcomes.
Victim-survivors often have to repeat their story again and again, to police, social workers, legal teams, therapists, friends, family and their employer. Each retelling risks re-traumatisation. Each missed detail weakens their chance of justice. And when they’re ready to seek help, the system isn’t always ready to support them.
TrustVault changes that.
It’s a safe and secure platform that brings everything together in one place, making it easier for those experiencing domestic abuse to access support, record evidence, find justice and regain independence.
Our Mission
Is to give everyone a safe path to support, justice and freedom.
We believe in:
Proactive support – not just crisis response
Trusted connections – across charities, services, police, and employers
Survivor-led care – where victims remain in control
Seamless adoption – easy to access, simple to use, built for everyone
Stronger outcomes – for every person and every case
Why is TrustVault desperately needed?
Millions of people in the UK experience domestic abuse every year.
Most never report it. Many suffer in silence. And too often, the system fails them.
TrustVault gives victims a voice. It gives victim-survivors a path to recovery without re-traumatisation.
2.7m
The number of domestic abuse cases reported in the UK each year
6-10m
The estimated true number of domestic abuse victim-survivors in the UK
£81bn
The cost of domestic abuse in the UK each year
1 in 4
domestic abuse cases are not reported due to fear and lack of faith in the system
50%
of victim-survivors disengage before trial
2%
the current conviction rates for domestic abuse cases in the UK
Our Aims
Reduce domestic abuse through earlier intervention and increased awareness
Improve the overall mental health of victim-survivors
Reduce victim-survivor suicide rates
Support the government’s goal of reducing violence against women and girls (VAWG) by 50%
Increase Crown Prosecution Service (CPS) prosecution rates
Reduce police resources and costs needed to deal with domestic abuse cases
Help employers fulfil their duty of care in a simple and compliant way
For Victim-Survivors
I’m experiencing domestic abuse and need a safe way to access help, store evidence, and take back control.
For Support Services
I work in a charity, healthcare, legal, or social care role and want to provide safer, more effective support to those affected by domestic abuse.
For Employers
I represent a business or HR team and want to fulfil our duty of care while supporting employees impacted by domestic abuse.